Frequently Asked Questions
Welcome to the Frequently Asked Questions page for Julia Louise Collection! We know that shopping online can sometimes raise questions, so we've compiled a list of the most common queries we receive from our valued customers.
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What type of wax do you use?
Our candles are made with veganCoco Apricot Crèmewax blend. The coconut and apricot wax is gluten free, toxin free, paraben free, phthalate free, and come from renewable sources. The entire blend is a clean burning, biodegradable and natural wax.This wax blend is made of natural apricot, coconut, soy. The entire blend utilizes only FDA approved waxes so you will have a clean safe burn while using it at your home.
What type of wicks do you use?
We use two different kinds of wood wicks. Natural crackling wicks and X wood wicks. The naturel crackling wicks are sourced from FSC-certified mills. The x are made from FSC Certified Wood both made in the US. All our crackling wicks are eco-friendly, clean-burning candle wicks and produce a relaxing ambiance similar to a fireplace.
What kind of fragrance oils do you use?
We only use fragrance oils that are sulfate, paraben and phthalate free.
How do I get the best use out of my candle?
- We recommend you to burn your candle for at least 3-4 hours for its first burn. To prevent tunneling burn the candle long enough for the wax to fully melt to the edges and create melt-pool. This will allow the wax to burn down evenly. After the first burn - burn your candle no more than 4 hours at a time.
- Trim your wick to around 1/4 inch before each use. By trimming your wick this prevents smoking, sooting and flames that can burn to high or hot.
- Keep and eye out and never leave your candle burning unattended. Place your candle on a stable surface away from flammable object before lighting. Keep burning candles away from pets and children.
- Candles that 12oz will last around 70-80+ hours; good for larger size areas in your home.
- Candles that are 8oz will last around 50+ hours; good for small-medium size areas you home.
- If the flame is to high in the course of burning, put out the flame, let it cool down, trim the wick and relight.
Do you supply wholesale or private labeling?
Yes. If you would like more information on how to supply Julia Louise Collection LLC products, please get in touch by filling submitting an online form in the custom orders section.
Didn't find what you were looking for? Feel free to contact us at any time!